Topics: Orders

To ensure you receive your crystal before Mother's Day 2020, you need to place your order by the following dates: Ground  - by May 6 Express 2nd Day Air  - by May 8 Next Day Air  - by May 10 If you place your order after these deadlines, we cannot guarantee delivery by Mother's Day.[...]

To ensure you receive your crystal before Valentine's Day 2020, you need to place your order by the following dates: Regular  - by February 4 Express 2nd Day Air  - by February 9 Next Day Air  - by February 10 If you place your order after these deadlines, we cannot guarantee delivery by Valentine's Day.[...]

International orders cannot be refunded or returned. Han Crystal is not responsible for custom fees, duties, or taxes.

Yes, we offer international shipping

Yes, we do. Shipping to Canada is done via the UPS Standard service. Please note that the rates do not include any applicable duties that may be due to Canada Customs. Canada Customs will require Canadian recipients to pay applicable duties and taxes on every shipment entering Canada. A brokerage fee is also charged to[...]

Yes - all orders shipping to a PO Box will be sent via USPS Ground, and will also have a longer delivery time.

Yes - all orders shipping to a PO Box will be sent via USPS Ground.

If we haven’t dispatched your order, we can change your shipping address. However, if it has shipped, it is not guaranteed we can change the address. We will contact UPS to find out the status of your shipment and to ascertain if an address change is possible. If it is, then a fee may be[...]

Shipping charges is dependent on the size the crystal and location of shipment, a minimum order of $150 will be qualified of free shipping within the US

Delivery time is dependent on the shipping option you choose. Please remember that all orders have a 1-2 business day processing time, in addition to the shipping time. Please note: The above does not apply to Alaska, Hawaii, and Canada.