How do I know if you have received my online order?

As soon as we receive your order, you will get an order confirmation email. If this doesn’t happen, please contact us at If you cannot see the email confirmation, please check your spam and junk folders in case it has ended up in there. However, if you still can't find the confirmation email, there may be an error in your email address. In this case you should email us at and we will happily resend the confirmation email.