Click on the 'Upload Your Image’ when customizing your crystal. This will open another window, which will let you access the images that are stored on your device and you can then choose the one you want to use. We suggest that you upload image files between 100kb and 5MB to ensure the best picture[...]
Topics: General
Can you accept all formats of image files?
We can pretty much work with nearly any format, of which the most common are JPG, JPEG, GIF, TIFF, BMP, and PNG. If your file format isn’t listed, then please contact us at info@hancrystal.com and we will inform you if your image format is suitable.
Are you able to turn my current company logo into a 3D logo?
Yes. We are able to take your logo or graphics and use a laser to transfer them on to the Crystal in 3D. If you have any queries about your logo, please email us at info@hancrystal.com and we will do our best to answer your questions.
Can you engrave a 3D image?
Yes, of course. Our designers can use their computers to arrange 3D data in such a way that it can then be engraved onto a crystal.
Do you accept black & white picture?
Yes, we accept black and white picture
Can you fix an old picture?
Yes we can fix an old picture
Can you combine pictures, Is there a limit to how many pictures I can upload and is there an extra charge?
Yes, you may upload more than one picture with is no extra charge, make sure to specify in the 'special instructions' section if you want us to crop out some of the people, or if you want us to place them in a certain order, make sure to specify if you want us to email[...]
Can you transform my 2D image into a 3D image?
We can! Our expert designers use the most up-to-date software and laser technology, which allows us to turn 2D images into 3D images. Our goal is to make it simple for you - you simply need to upload your photo or image and leave the rest to us.
What crystal shapes and sizes are offered?
We are able to offer eight different crystal shapes: Cube, Heart, Prestige(iceberg), Serrated, keychains and necklaces in three different shapes, wine stopper and night light Five of the designs are available in Small, Medium, and Large sizes. In the cube design we can also offer additional sizes of XL, XXL, XXXL, MAX & Titan. Click[...]
How are we able to engrave images into the crystal?
Our process for engraving utilize a laser which etches images and/or text into your crystal. When the laser is pointed onto the glass, the intense energy created slightly alters the structure of the crystal. Our software and hardware controls the laser beam, which creates an image made up of many thousands of micro Lazer dots.
